Privacy Policy & Refunds

Privacy Policy

This privacy statement (“this Privacy Statement”) explains how your personal data is collected and used on www.econnectmatrimony.com (“this Website”).
Please read this Privacy Statement carefully and know that we do not sell, share or rent personal information to third parties without your consent, except in specific cases described below or unless we are required to do so by laws.
Your use of this Website means that you have accepted this Privacy Statement. If you are unwilling to be bound by the following terms, please do not use this Website. If you register as a member of this Website or submit personally identifiable information, it indicates that you have read and understood this Privacy Statement and agreed to how personal data are collected and used as provided in this Privacy Statement. Reserves the right to change or modify the contents of this Website at any time and has the right to unilaterally change this Privacy Statement without notification. You should regularly visit this Website to find out whether this Privacy Statement has been modified, as your continued use of this Website indicates your acceptance of any change to this Privacy Statement. However, if the modification concerns how will collect and use your information (including your personal data) (“Data”), we will ask for your consent prior to any modified use. “You”, “your”, “users” and “members” refer to any person and/or entity that access this Website for any reason.
1. Collection of Data and its purposes:
When you use this Website and/or register as a member of this Website, you may have to provide to your Data, including but not limited to your name, gender, age range, contact details and email address. You agree to provide to such information voluntarily. You agree and understand that any and all of the Data you provided to will be collected and used as follows:
A] For verification of identity and record;
B] For analysis and for comparison with others’ Date in order to develop services and market promotion programs;
C] To provide information to you on services of this Websites; D] To store communication contacting details;
E] To generate survey on user traffic on this Website;
F] For processing of your orders;
G] For collecting payment, processing of any payment instructions and direct debit fees;
H] For internal monitoring, including calculating any amount you should receive or owe, make payment to or request payment from you, and collecting any fees or enforcing guarantee granted to or granted by the users;

At Econnect Internet Centre, We understand that there may be instances where you may need to request a refund for your enquiry request. Please review our Refund Policy below for more information:

Refunds:

Refunds will be processed for eligible enquiry upon request. To request a refund, please contact our customer support team at +91 98940 59591. Refunds for eligible enquiry will be processed within 5-7 working days from the date of the refund request. Please note that it may take 5-7 working days for the refunded amount to be credited to your bank account.

Refund Eligibility:

To be eligible for a refund, the following conditions must be met:

• The enquiry was raised within the specified refund period (if applicable).
• We only provide refunds to customers who have did incorrect details. In this case, admin will manually verify their enquiry their request with the submitted documents. If it is incorrect/In-Valid, then admin will cancel the enquiry request.
• The reason for the refund request meets our refund policy criteria.

Contact Us:

If you have any questions or concerns regarding our Refund Policy, please feel free to contact our customer support team at +91 98940 59591. We are here to assist you and ensure your satisfaction with every aspect of your shopping experience.